Mastering International Business & Global Expansion

Aravind By  October 19, 2022

Hello everyone! Have you ever wondered how some businesses in Tamil Nadu grow super big and sell their amazing products or services all over the world? It’s not magic! It’s about learning to do international business and expanding globally. Imagine your favourite saree shop in Kanchipuram selling sarees to customers in Malaysia, or a software company in Chennai helping businesses in Dubai. This is what we call global expansion!

Many of our clients, right here in Tamil Nadu, have successfully expanded their reach beyond India. We’ve helped them open new doors and find new customers. Today, we’ll share how you can do it too, using simple steps that even a 10-year-old can understand.

Why Should Your Business Go Global?

Think of it like this:

  • More Customers: When you sell outside India, you get many more people who can buy your products.
  • More Money: More customers usually means more sales and more profit.
  • New Ideas: You learn new things from other countries, which can make your business even better.
  • Stronger Brand: Being a global company makes your brand look very strong and trustworthy.

Simple Steps to Master International Business and Global Expansion

Step 1: Do Your Homework (Market Research)

Before you jump into a new country, you need to know if people there want what you sell. It’s like checking if there’s enough demand for your delicious filter coffee in a new city before opening a shop there.

  • Example: “Chettinad Spices” from Karaikudi wanted to sell their spice mixes in Singapore. We helped them understand that Singaporeans love authentic Indian food but also prefer ready-to-use spice blends. This helped them create new packaging and smaller packs for that market.
  • What to do: Find out what people need, what they like, and what they are willing to pay in the new country. Look at your competitors there.

Step 2: Understand the Rules (Local Regulations)

Every country has its own rules, just like how traffic rules are different in Chennai and Bengaluru. You need to know about taxes, import/export rules, and what kind of licenses you need.

  • Example: A small leather goods manufacturer, “Pondy Leather,” from Puducherry (close to Tamil Nadu) wanted to export handbags to the USA. They learned that the USA has strict rules about leather origin and product labelling. We guided them to get the right certifications, which made their products easily accepted.
  • What to do: Get help from experts who know the local laws of the country you want to enter. This saves a lot of trouble later.

Step 3: Build a Great Team (Talent Acquisition)

You can’t do everything alone. You need good people to help you. Sometimes, it’s best to hire people who live in the new country because they understand the local culture and language better.

  • Example: “Tamil Tech Solutions,” a software company from Coimbatore, wanted to set up a small office in Malaysia. Instead of sending only people from India, we advised them to hire some local Malaysian software engineers. These local hires helped them understand client needs and build trust faster.
  • What to do: Look for talented people who can help you connect with local customers and partners.

Step 4: Talk to Your Customers (Marketing & Sales)

How you tell people about your product can be very different from one country to another. What works in Madurai might not work in Muscat.

  • Example: “Namma Food Products,” a snack company from Salem, wanted to sell their Murukku and Thattai in the Middle East. They found that while people loved the taste, the packaging needed to be more colourful and appealing to attract the Indian diaspora there. They also used local Indian festivals as a way to promote their snacks.
  • What to do: Understand how people buy things in the new country. Use their local festivals, social media, and influencers to spread the word.

Step 5: Handle the Money and Papers (Finance & Legal)

Moving money between countries can be tricky. You need to understand exchange rates and how to send and receive payments safely. Also, make sure all your contracts are legally sound.

  • Example: “Chennai Garments,” an apparel exporter, faced issues with currency fluctuations when selling to European countries. We helped them understand how to use special banking tools to protect their profits from changing exchange rates.
  • What to do: Work with banks and financial advisors who specialize in international transactions. Have clear contracts for everything.

Step 6: Move Your Goods Safely (Logistics)

Getting your products from your factory in Tamil Nadu to a customer in another country needs careful planning. This includes shipping, customs, and making sure products arrive on time and safely.

  • Example: “Kovai Pumps,” a pump manufacturer from Coimbatore, started exporting agricultural pumps to African countries. They initially struggled with shipping delays. We helped them find reliable shipping partners and understand the customs clearance process, ensuring their pumps reached farmers quickly.
  • What to do: Choose reliable shipping companies. Understand all the steps for customs clearance so your products don’t get stuck.

Real-World Success Stories from Tamil Nadu

We’ve seen many businesses from our own state achieve great success:

  • Mr. Anand’s “Madurai Handicrafts”: Mr. Anand, who makes beautiful wooden crafts in Madurai, started selling his products online to customers in the USA and Europe. We advised him on international payment gateways and shipping, which helped his business grow from a small local shop to an international e-commerce success.
  • Ms. Priya’s “Coimbatore Textiles”: Ms. Priya’s textile business initially focused on the Indian market. With our guidance, she identified a niche for organic cotton fabrics in Japan and Australia. By understanding their quality standards and distribution channels, she successfully expanded her business, now exporting containers full of fabrics every month.
  • “Trichy Sweets & Snacks”: This traditional sweet shop from Tiruchirappalli wanted to cater to the Indian community in Canada. We helped them with food safety certifications required for import and marketing strategies that highlighted their traditional recipes. Today, their ‘Adhirasam’ and ‘Murukku’ are favourites in Toronto!

Ready to Go Global?

Expanding your business internationally might seem like a big mountain to climb, but with the right steps and help, it’s very much possible. Many businesses in Tamil Nadu are already doing it, and you can too!

Start small, learn fast, and keep your eyes open for new opportunities. The world is waiting for your amazing products and services!

If you’re a business owner, a marketer, or a founder looking to take your brand global, reach out! We’ve been there, done that, and helped many like you succeed. Let’s make your brand a global name!

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